Terms of service

Terms of Service — Maverni
Last updated: [05/12/2025]

Maverni is operated by ECOM COMPANY, a business registered in France under ( NEQ : 91396514100017) .
By accessing our website (maverni.com) or placing an order, you agree to these Terms of Service.

1. General Information

Maverni provides home and lifestyle products to customers in Canada and internationally.
These Terms govern the use of our website and the purchase of any product from our store.

If you do not agree with these Terms, you should not use our website.

2. Products and Prices

We make every effort to display product descriptions, titles, images, and prices accurately.
All prices are shown in Canadian dollars (CAD).

Taxes are included where required by Canadian regulations.
Customs duties or import fees, if applicable, are the responsibility of the customer.

Maverni reserves the right to modify product prices or discontinue items without notice.

3. Order Processing

Orders are processed immediately after payment is confirmed.
You may request an order cancellation within 24 hours of purchase.

After your order is shipped, you will receive:

an order confirmation email,

and a tracking number (when available).

Once shipped, orders can no longer be modified or cancelled.

4. Shipping & Delivery

We ship internationally, including to Canada.

Delivery estimates for Canadian customers are detailed in our Shipping Policy.
Actual delivery times may vary due to:

customs inspections,

carrier delays,

high-volume periods (holidays, sales events),

or incorrect address information provided by the customer.

Maverni is not responsible for delays caused by shipping carriers or customs authorities.

5. Returns & Refunds

Canadian consumer protection rights apply to all purchases delivered in Canada.

You may request a return within the conditions described in our Refund & Return Policy, including:

14-day return window,

returns accepted for defective and non-defective products,

exchanges available when stock allows,

refunds issued to the original payment method.

For full details, refer to the Refund & Return Policy.

6. Payment

We accept the following payment methods:

Visa

Mastercard

American Express

Payments are securely processed using Shopify Payments.
Maverni does not store your full payment information.

7. Limitation of Liability

To the maximum extent permitted by law, Maverni is not liable for:

indirect, incidental, or consequential damages,

losses resulting from product misuse,

delays caused by shipping carriers, customs, or unforeseen events.

Nothing in these Terms limits rights granted to consumers under Canadian law.

8. Applicable Law

Maverni is a French-registered company.
These Terms are governed by French commercial law, while Canadian consumer protection laws apply to all customers located in Canada.

In case of disputes, procedures will follow:

the consumer rights applicable in Canada,

and French legal requirements for business operations.

9. Customer Support

If you have any questions, concerns, or need assistance, please contact us:

Our support team responds Monday to Sunday.

Maverni is a brand operated by Ecom Company, a company registered in France.